Insights
Strategic ideation is often associated with brainstorming, sticky notes and the subsequent blackhole where good ideas go to die. It should be about aligning innovative ideas with an organisations ambitions, fostering interdisciplinary collaboration, and generating the buy-in needed to transform these ideas into reality. At Tomoro, we’ve developed an approach to ideation using AI as a catalyst, turning abstract visions into a prioritised set of coherent, prototype-able ideas within a few hours.
In this blog we explore the value of involving business leaders in a more action-oriented approach to identifying opportunities for generative AI, the common challenges that hold organisations back and the AI-enabled process we’ve developed to overcome them.
Strategic ideation is the process of generating and prioritising creative or innovative ideas that align with an organisation's overall strategy, leveraging the insights and expertise of business leaders to inform decision-making, foster interdisciplinary collaboration, and generate sponsorship. Involving leaders in strategic ideation, particularly in relation to AI, has several key benefits:
The problem is that ideation sessions don’t always result in these kinds of benefits. Often, ideas stay firmly in the conference room, stuck on post-it notes.
Leaders gather together in a conference room. There’s coffee. People talk about ideas for innovative solutions and applications of a particular technology or a combination of solutions. Captured on hundreds of sticky notes, participants try to articulate their ideas or use cases clearly, sifting through the vast array of (physical or digital) sticky notes to pick a few winners. Whether or not we make it to thematic analysis or prioritisation, one thing almost always happens - the sticky notes (or rather ideas) disappear, never to be seen again.
The hard part of innovation isn’t coming up with an idea; rather it’s acting on an idea and being bold (and quick)enough to learn from it.
There are great frameworks and processes to help facilitate meaningful ideation. No matter how good the framework, there are barriers, challenges and common errors that stop strategic ideation from becoming a meaningful (learning) experience, especially when it comes to applications of artificial intelligence:
Ultimately, ideation is often disconnected from testing, learning and proving whether or not an idea is valuable. The key to realising enterprise value from generative AI lies in actually using it - this means we need to close the gap between the idea and quick experiments.
At Tomoro, we’ve hacked strategic ideation, using AI as an accelerator so that it can be done in an hour. And all leaders need to do is talk - sharing the problems and opportunities from which powerful ideas can emerge.
We want to shorten the distance between understanding the possibilities for AI and doing something meaningful with those possibilities. In the shortest possible time frame, we showcase what AI can and cannot do, demystify different AI technologies, and provide moments of inspiration. Accelerating the process meaningfully involves providing leaders with ways to explore AI solutions relevant to their challenges, sparking the creative thinking process and connecting possibilities to real-world problems.
This is where our ‘Ideation Sidekick’ comes in. We use AI to augment the ideation process, freeing people up to focus on conversation and co-creation while moving quickly. Below, we explain how AI can help us go from zero (limited or no concept of where AI might add value) to one (a first prototype or test) in a matter of days, not months.
Our Ideation Sidekick has several “modes” - offering multiple ways for people to work with it. It will never generate ideas for you, rather it will help to facilitate the process of connecting problems and opportunities with possible applications of AI. In addition, our AI assistant also provides opportunities to “look under the hood”; for example, to explore how it uses business context and Chain of Thought reasoning to support thinking processes.
On the one hand, it’s a tool to amplify human ideation; on the other, it’s an opportunity to learn through hands-on experience and play with the technology
Exploring What Ifs
Our AI sidekick helps trigger the creative process by generating ‘What If’ questions. These questions invite participants to explore the ways generative AI may (or may not) help solve specific problems or unlock new opportunities, all within the context of strategic objectives and actual business challenges. Users simply describe a challenge or opportunity, and the agent generates questions.
People discuss possible answers to these questions in small groups, where our AI assistant acts as a stimulus, prompting people to develop novel approaches that would be unlikely to surface based on people’s experiences alone.
Ideation Sidekick, Exploring What Ifs
It’s important to help people understand the things generative AI can do and the aspects of a problem or opportunity that require other, non-AI interventions. Our AI-sidekick will also help people think through human, cultural or organisational design level challenges where they might be fundamental to the challenge or opportunity.
Refining ideas
The Ideation sidekick can provide participants with feedback, helping them refine their concepts by surfacing assumptions, highlighting missing information, or extending an idea. The sidekick makes suggestions and draws on its understanding of the business or function to surface discrepancies between the idea and strategic direction and ensure that the idea is coherent.
As well as refining the idea itself, the AI assistant also helps people to structure and articulate their concepts consistently, meaning that people can focus far more on the idea itself than writing it down in a way other people will understand. The Ideation Assistants ability to “template” ideas is extremely valuable in accelerating the process without compromising creative thinking - the assistant applies necessary constraints to facilitate the process.
Ideation Sidekick, Refining Ideas
We’ve found AI agents to be particularly effective in surfacing and exploring assumptions; the questions we need to answer and ask ourselves in order to create more coherent ideas.
Playback and prioritisation
The AI sidekick will also help to gather ideas from multiple groups or individuals, bringing them together in one place to facilitate sharing and prioritisation. Groups can explore patterns across ideas, identify the most valuable, exciting opportunities and prioritise a handful of opportunities to take forward by voting for candidate solutions.
In this sense, our assistant is acting as a curator. Storing ideas, allowing people to refer to them easily and even finding patterns, relationships and themes between them very quickly
Ideation Sidekick, Playback and Prioritisation
Traditionally, articulating grouping, theming, indexing and archiving ideas is the biggest consumption of time and effort within the strategic ideation process. Utilising an AI assistant to help means that we could be ready to prototype or experiment within 60 minutes.
We developed our Ideation Sidekick to behave in two key ways to maximise the value of time spent ideating, increasing the quality of concepts and reduce the distance between ideas and action.
Acting as a thinking partner sparks creative exploration, provides feedback and surfaces assumptions to make ideas more coherent.
Acting as a facilitator reduces the need for humans to give energy to administrative tasks, and early ideas into a set of clear, prioritised, and ready-to-prototype solutions.
By combining human creativity with AI, organisations can move from ideation to prototyping much more quickly, ensuring valuable ideas are effectively developed and put into action. But, our approach and application of AI isn’t just about strategic ideation being done more quickly. It’s about using AI to learn about AI and reducing barriers that might ordinarily stop us from discovering what will or won’t realise value.
Tomoro works with the most ambitious business & engineering leaders to realise the AI-native future of their organisation. We deliver agent-based solutions which fit seamlessly into businesses’ workforce; from design to build to scaled deployment.
Founded by experts with global experience in delivering applied AI solutions for tier 1 financial services, telecommunications and professional services firms, Tomoro’s mission is to help pioneer the reinvention of business through deeply embedded AI agents.
Powered by our world-class applied AI R&D team, working in close alliance with Open AI, we are a team of proven leaders in turning generative AI into market-leading competitive advantage for our clients.
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We’re looking for a small number of the most ambitious clients to work with in this phase, if you think your organisation could be the right fit please get in touch.